John with Top Competitor
from Season #1 of Donald
Trumps' "The Apprentice"
- Kristi Frank
John is a popular speaker
on colleges campuses as
he inspires students
to achieve success.
"I wanted to thank you so much for your presentation at the College. The information that you provide is straight forward and we are able to apply right away."
Margi Erickson
"Your presentation was right on target! It is truly a gift you have in engaging the audience. Your story, delivery and message are inspirational. You truly do bring the "Magic!"
Michelle Lovelace
Fort Sill National Bank
"Wow! You were dynamic and really impressed our entire team with your knowledge and practical applications. We are excited and can't wait to welcome our guests with open arms and positively change the culture of the Outer Banks."
Suzanne Head
Sun Realty of Nags Head, Inc.
"It was awesome! The best staff training we have ever had yet."
Liz Gregg
Braswell Memorial Library
"Thank you so much for facilitating the meeting for us. All the feedback I've gotten so far has been very positive. Many of the staff commented that it was the best meeting of this type that they've experienced and that you facilitated it better than anyone else they've experienced. Kudos!"
Steve Starr
TobinStarr PLLC
"I have been attending sales and motivational seminars for over thirty years and can't remember one that grabbed my attention and held it through the entire presentation. I strongly suggest that we have John back again."
George Bell
Regional Manager,
Fort Sill National Bank
"Having a motivator like John Formica come in and energize our employees and management staff, was like a "air freshener plug in". Refreshing starts immediately."
Paula Frazier
Marriott Hotels
"In my eight years as a Chamber employee, I have been to many, many seminars and luncheons, but I must say, yours was the best I have ever experienced. Thank you so much for enlightening so many people on Administrative Professionals' Day in Henderson."
Sylvia Edwards
Henderson Chamber of Commerce
Keynotes and Conferences
As one of the most sought after and favorite keynote speakers in the U.S., John's wealth of knowledge and "Disney Insider" experience has earned a reputation for his exciting high energy, enthusiastic and no-nonsense approach to create a "Magical" customer and employee experience in any organization. Spice up your next conference and audience with his many topics on leadership, team relationships or customer service. Contact John for a list of High Impact Motivational topics and effective presentations tailored for your audience or organization.
Seminars and Workshops
Every seminar and workshop is customized and tailored to meet the everyday real life challenges of the participants and organization. A hands on, action learning and fun approach has made him popular with any type of organization. Never dull or boring PowerPoints, participants will learn easy, and practical, not theory, methods that can be applied immediately after the seminar to get the results you want now!
Stage 1. Secrets to Making the Customer Experience Magical Now!
How to Create a Disney-like Experience and Culture in Your Organization
(John's Most Popular & Requested Topic - Keynote or 2-Hour to Full Day Program)
Have you ever wondered how the Walt Disney World Resort continues to produce a dynamic model on Business Excellence, Leadership, Working Environment and Customer Service? It is not about customer service. It's all about creating a memorable experience. If Disney can do it why can't you? Learn proven success strategies to beat out your competition, build customer loyalty, gain commitment from everyone and create a "Magical Customer Experience and Culture" in any organization.
Attendees will discover:
- How to engage the hearts and minds of your people to gain commitment and begin a purposeful and meaningful culture today.
- What your customers really want and how to disguise it into what they really need.
- "On Stage" and attention to details strategy to create a one of a kind "Magical Customer Experience" that will beat out your competition and separate your business from the rest.
- How to create Magical Moments in your business that will have your customers wowed and talking about you all the time to create lasting customer loyalty.
- And more...
Stage 2. Making Relationships Magical
How to Instantly Connect with Your Customers, Clients, Teams and Staff
(Keynote or 2-Hour to Full Day Program)
Have you ever wondered why a person is so difficult to get along with or why there are so many misunderstandings between staff, bosses, teams and customers? Are poor relationships causing loss of work productivity, employee turnover, poor service or lost sales? Like leads to trust. Trust leads to relationships. Relationships lead to success.
Do any of these describe your team?
- On-the-job personality conflicts driving everyone nuts?
- Is apathy spreading like a disease in your organization and bringing the team down?
- Communication breakdowns between employees, leaders and customers?
Attendees will discover:
- To be more effective in sales and create relationships that will lead to profits.
- How to get people to listen to you and avoid misunderstandings.
- Steps to increase and create better relationships with customers and clients.
- How to get along with anyone in the workplace, even difficult people.
- How to identify your communication style and the style of others to create team harmony.
- And more…
Stage 3. Making Leadership Magical
The Positive Approach to Leading and Winning With People
(Keynote or 2-Hour to Full Day Program)
People leave managers not organizations. Your ability to build and maintain healthy relationships is the single most important factor in how to lead, inspire and get work done through others. Learn valuable strategies to immediately improve your leadership style that will build respect, get your people excited and committed to achieve excellence and team success.
Attendees will discover:
- How to engage the hearts and minds of your staff to gain commitment and loyalty.
- How to hire people to fill roles not positions.
- How to develop the right communication "people skills" needed in today's diverse workforce.
- Specific tips and ways to make people feel important valued and appreciated.
- How to create a rewarding, high achieving, empowering and positive work environment.
- The reasons why people don't perform and positive steps to improve performance.
- How to effectively coach your people to create a win-win situation.
- And more…
Stage 4. Making Your Organization Magical
Secrets to Creating a "Whistle While You Work" Atmosphere
(Keynote or 2-Hour to Full Day Program)
John shares his Disney experience and more on how to create a work environment to increase productivity, improve morale and build stronger teams. Learn how to replace anxiety, apathy and stress with enthusiasm and energy.
Would you like to:
- Reduce absenteeism and turnover?
- Stop the negativity and constant complaining in your workplace?
- Replace anxiety, apathy and stress with enthusiasm, excitement, creativity and energy?
Attendees will discover:
- Identify and conquer negativity in the workplace and prevent it from returning.
- Tips to keep things fresh, exciting and stress free at work.
- How to get paid for playing at work.
- Use humor and fun to build positive relationships at work.
- Tips on how to add excitement to your team or any organization.
- And more…
Stage 5. Making Yourself Magical - Dream, Dare, Believe and Do
Success Principles to Achieve Greatness
(John's Most Requested Motivational Topic for Opening/Closing Session Keynotes for Conferences, Colleges and Student Program Events - Keynote or 2-3 Hour Program)
John shares his incredible, life changing story about his journey to the top of Mount Ranier. Learn how John overcame his fears on the mountain, pushed himself to the limits, avoided death and persevered to reach the top of the summit. Learn how you too can follow his footsteps and success principles to overcome challenges, build self-esteem and achieve greatness in your own mountains of life.
Spice up your next meeting, retreat or event by making it entertaining, informative and fun! John's has facilitated numerous meetings and retreats to develop specific solutions to provide immediate answers to the challenges you face.
